Our personnel are guided by the following values in their conduct of the company’s business in relation to our customers:
- Quality
We are committed to always providing the highest quality services and products that meet or exceed our customers’ expectations.
- Excellence
We persistently seek to create better ways of doing the things we do. We strive to be the best we can be, and set new standards for our industry.
- Integrity
We employ the highest ethical standards, demonstrating honestly and fairness in every action we take.
- Transparency
We are transparent in our business practices, processes and policies. This means that no business information shall be unreasonably withheld or concealed from our employees or business partners.
- Teamwork
Although we reward individual effort, we actively promote and support teamwork, and thus work together to achieve our common objectives and goals.
- Accountability
We accept our individual and team responsibilities and we meet our commitments. We also take responsibility for our performance in all our decisions and actions.
In the Bicacon family we lightheartedly refer to these values by the mnemonic QEITA (Q, quality; E, excellence; I, integrity; T, transparency; A, accountability).
